Harassment by third parties · On-site trades

Your people work on other people's sites, around staff who aren't yours.

Engineers, fitters, installers and maintenance crews spend their working day on someone else's premises. They're often on their own or in pairs, sometimes for weeks, eating in a client's canteen and taking instructions from a client's staff.

What's changing?

The government has announced that from 30 October 2026, you'll be liable when your staff are harassed at work by someone you don't employ, unless you took all reasonable steps to prevent it. That includes a client's staff, and any relevant protected characteristic, not just sexual harassment. There's no ceiling on discrimination compensation.

Where does it happen?

On a client's site, where the people around your engineer have their own manager and their own idea of what's funny. In a customer's home. On a long job where your fitter's the only person from your company for weeks.

What could you show?

Does your risk assessment look at your people on client sites, or only your own premises? Does your policy say what they should do if it's the client's staff? Would they tell you, knowing it might cost you the contract? Have you ever asked?

What we do

We build your staff handbook, a harassment risk assessment that covers your people on other sites, and an anonymous survey of your staff, then keep them current. Everything's dated and filed, built to show what you did, when you did it and why. It's done remotely. No calls.

It isn't legal advice. For a complaint that's already live, see a solicitor.